Terms & Conditions

These Terms and Conditions ("Terms") govern your use of the Collabaro platform operated by Railston & Company Ltd ("we", "us", "our"), a company registered in England and Wales (no. 08682574). By accessing or using our services, you agree to be bound by these Terms.

1. Acceptance of Terms

By creating an account, accessing, or using Collabaro Desk or Collabaro Field, you confirm that you have read, understood, and agree to these Terms. If you are using the platform on behalf of an organisation, you represent that you have authority to bind that organisation to these Terms.

We reserve the right to update these Terms at any time. We will notify you of material changes via email or through the platform. Continued use of the service after changes constitutes acceptance of the updated Terms.

2. Licence

Subject to these Terms and payment of applicable fees, we grant you a limited, non-exclusive, non-transferable, revocable licence to access and use the Collabaro platform for your internal business operations.

This licence does not include the right to:

• Sublicense, resell, or distribute the platform to third parties
• Modify, reverse engineer, decompile, or disassemble the software
• Use the platform for any unlawful purpose
• Remove or alter any proprietary notices or labels

3. Account Responsibilities

You are responsible for:

• Maintaining the confidentiality of your account credentials
• All activity that occurs under your account
• Ensuring that user accounts are assigned only to authorised personnel
• Promptly notifying us of any unauthorised access to your account

We reserve the right to suspend accounts that we reasonably believe have been compromised or are being misused.

4. Acceptable Use

You agree not to use the Collabaro platform to:

• Upload or transmit any content that is unlawful, harmful, threatening, abusive, or otherwise objectionable
• Interfere with or disrupt the platform or servers connected to the service
• Attempt to gain unauthorised access to any part of the platform
• Use automated systems (bots, scrapers) to access the platform without written permission
• Transmit viruses, malware, or any other malicious code

5. Intellectual Property

The Collabaro platform, including all software, design, text, graphics, logos, and other content, is the property of Railston & Company Ltd and is protected by copyright, trademark, and other intellectual property laws.

You retain ownership of all data you upload to the platform. By uploading data, you grant us a limited licence to process and store that data solely for the purpose of providing the service to you.

6. Limitation of Liability

To the maximum extent permitted by law:

• The platform is provided "as is" and "as available" without warranties of any kind, whether express or implied
• We shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the platform
• Our total liability for any claim arising from these Terms shall not exceed the amount paid by you in the twelve months preceding the claim
• We are not liable for any loss resulting from downtime, data loss, or service interruptions beyond our reasonable control

Nothing in these Terms shall limit our liability for death or personal injury caused by negligence, fraud, or any other liability that cannot be excluded by law.

7. Termination

Either party may terminate the agreement by providing 30 days' written notice. We may also terminate or suspend your access immediately if:

• You breach any material term of these Terms
• You fail to pay applicable fees within the agreed period
• We are required to do so by law

Upon termination, your right to access the platform ceases immediately. We will make your data available for export for a period of 30 days following termination, after which it may be permanently deleted.

8. Data Protection

We are committed to handling personal data responsibly and in accordance with applicable data protection legislation, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Railston & Company Ltd is registered as a data controller with the Information Commissioner's Office (ICO) under registration reference ZA542990.

Where you upload or process personal data through the Collabaro platform, you do so as a data controller in your own right. We act as a data processor on your behalf solely for the purpose of delivering the service. We will process such data only in accordance with your instructions and will implement appropriate technical and organisational measures to protect it.

For full details of how we collect, use, and protect personal data, please refer to our Privacy Policy. Customers who require a formal Data Processing Agreement (DPA) as part of their contractual arrangements should contact us at info@collabaro.com.

9. Governing Law

These Terms shall be governed by and construed in accordance with the laws of England and Wales. Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

If any provision of these Terms is found to be unenforceable, the remaining provisions shall continue in full force and effect.

Contact

For questions about these Terms, please contact us:

Railston & Company Ltd
Sadler Bridge Studios
Bold Lane
Derby, DE1 3NT
United Kingdom

Email: info@collabaro.com
Phone: +44 (0) 115 678 6189