Wind energy operators handle safety-critical, commercially sensitive data. Collabaro treats security as a foundation, not a feature — with controls, certifications, and practices that satisfy even the most stringent procurement requirements.
Collabaro defaults to EU-hosted infrastructure, with residency tailored to your regulatory and contractual requirements on request.
All customer data is stored and processed within the European Union by default — meeting the data sovereignty expectations of European wind energy operators and OEMs.
For operators with specific contractual, regulatory, or jurisdictional requirements, data residency can be configured to your preferred region. Talk to us about your requirements during onboarding.
Collabaro applies encryption throughout the data lifecycle — from the moment a technician submits a timesheet to long-term archive storage.
All data stored on disk is encrypted using AES-256, the same standard used by financial institutions and government agencies. Encryption keys are managed independently of the data they protect.
All communication between Collabaro clients (web and mobile) and our servers uses TLS 1.2 or higher. Legacy protocols are disabled. HTTP requests are automatically redirected to HTTPS.
Our cloud infrastructure is configured and continuously monitored against the CIS (Center for Internet Security) Benchmark standards. Deviations from baseline are detected and remediated automatically.
Collabaro provides a 99.9% uptime SLA, underpinned by cloud infrastructure with a 99.99% Monthly Uptime commitment. Automated health checks and multi-availability-zone redundancy ensure continuity for field teams in remote locations.
Customer data is backed up daily with geo-redundant copies stored within the same region. Point-in-time recovery allows restoration to any point within the retention window. Recovery procedures are tested regularly.
Our infrastructure is monitored 24/7 for anomalous activity. Automated alerting, log aggregation, and incident response procedures are in place to detect and contain threats rapidly.
Access to Collabaro systems — both the product and the underlying infrastructure — is governed by the principle of least privilege. Users and services only have the permissions they need to perform their specific function, nothing more.
Collabaro includes role-based access control (RBAC) so your administrators can enforce the right level of visibility for every user — project managers, field technicians, finance leads, and read-only client contacts each see only what they need.
Access to production infrastructure is restricted to named engineers with a documented business need. All access is authenticated via multi-factor authentication (MFA), and access grants are reviewed and rotated regularly.
Collabaro is built with the compliance requirements of enterprise wind energy operators in mind — from international security standards to sector-specific procurement requirements.
Collabaro is pursuing ISO 27001 certification — the internationally recognised standard for Information Security Management Systems (ISMS). Our policies, controls, and risk management practices are being developed and audited to meet this standard.
Our infrastructure configuration is aligned with and continuously monitored against the CIS (Center for Internet Security) Benchmark standards. These vendor-neutral best practices provide a measurable baseline for hardening operating systems, cloud environments, and network components.
Collabaro is preparing for Cyber Essentials Plus certification — the UK government-backed scheme that demonstrates robust defences against common cyber threats. This includes verified controls for firewalls, secure configuration, access management, malware protection, and patch management.
We take a proactive approach to identifying and remediating security vulnerabilities before they can be exploited.
Collabaro undergoes regular penetration testing conducted by independent third-party security specialists. Findings are risk-rated, remediated according to severity, and tracked to closure. Test reports are available to enterprise customers under NDA.
Between penetration tests, automated scanning tools continuously assess our environment for known vulnerabilities. Dependencies are monitored for disclosed CVEs and patched promptly. Critical security patches are applied within 24 hours.
Wind service campaigns run on tight timelines. Collabaro's availability commitments are designed for teams operating in the field, often in remote or offshore locations with limited connectivity windows.
Collabaro provides a 99.9% Monthly Uptime SLA for the core platform. Planned maintenance is scheduled outside peak operating hours and communicated in advance via your support contact.
Collabaro runs on enterprise cloud infrastructure with a 99.99% Monthly Uptime commitment at the infrastructure layer. Multi-availability-zone architecture means no single point of failure at the hardware or network level.
We welcome responsible disclosure from security researchers. If you believe you've identified a vulnerability in Collabaro, please contact us directly so we can investigate and respond promptly.
Send vulnerability reports to security@collabaro.com. We aim to acknowledge all reports within 2 business days and provide a resolution timeline within 5 business days for confirmed vulnerabilities.
Contact Our Security Team →We're happy to complete security questionnaires, provide penetration test summaries, and discuss your specific data protection requirements with your IT or compliance team.